Thank you for shopping at Zaroorat, operated by Pinera Innovations! We are committed to delivering your order accurately, in good condition, and always on time.

Processing Time:

• All orders are processed within 1-2 business days.

• Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer standard shipping options, and expedited shipping may be available for an additional cost.

Shipment Confirmation & Order Tracking:

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

International Shipping:

• We currently do/do not ship internationally. If we do ship to your country, please note that additional charges may apply.

Returns Policy:

• Please review our Returns & Refunds Policy page for details on returning items purchased from us.

Questions:

• If you have any questions about our Shipping Policy, please contact us at zaroorat247@gmail.com.