top of page

+91 6001606067

Call for order/enquiry

Refund Policy

Thank you for shopping at, operated by Pinera Innovations. We value your satisfaction and want to ensure you are completely happy with your purchase.

1. Eligibility for Refund

We offer refunds only in cases of incorrect/defective item.

2. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., you received an incorrect or defective item).

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with details of the product and the defect. We may request photographic evidence before authorizing a return. If the item is deemed damaged or defective, we will provide a replacement or issue a full refund, including shipping costs.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:

bottom of page